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Mobile:Lenovo Support
SymptomApplicable BrandsOperating SystemsLimitationsRelated Articles

Audio ports on select ThinkPad docks do not support Dolby Enhancement feature - ThinkPad Docks

Audio ports on select ThinkPad docks do not support Dolby Enhancement feature - ThinkPad Docks

Audio ports on select ThinkPad docks do not support Dolby Enhancement feature - ThinkPad Docks

Symptom

Audio quality is noticeably worse when the headset is connected to the ThinkPad dock versus directly to the PC's audio port. When connected to the PC, the active controller is RealTek High Definition Audio which has Dolby enhancements in its properties. When connected to the dock, the controller is ThinkPad Dock Audio which does not have these configuration tabs.

Applicable Brands

  • ThinkPad
  • ideapad/Lenovo laptops

Operating Systems

Windows 10

Limitations

This is by design. The following dock Audio ports do not support the Dolby enhancement feature:

Document ID:HT505791
Original Publish Date:12/06/2017
Last Modified Date:11/19/2024
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